Around the Clock Monitoring
What you don’t know can hurt you.
- Know what people are saying and where they say it with our 24/7 monitoring of the entire web, not just select review sites.
- Detailed notifications of negative reviews allow you to investigate circumstances and take the best course of action.
Professionals to Monitor the Response
People are already talking – be part of the conversation.
- Effective responses increase positive loyalty behaviors by more than 20%.
- Our consultative approach to negative review response assists with resolving problems and saving customer relationships.
Positive Review Development
A comprehensive, proactive process generates genuine positive reviews from your happiest dealership customers.
- Follow-up email surveys are sent to customers, giving them an opportunity to contact you directly with any problems.
- Custom point-of-sale handouts direct customers to leave feedback on your selected review sites.
- Creation of review site buttons for use in dealership email signatures, email campaigns, and on your website to encourage customers to share their experience.
